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Mission, Vision, and Values
At the Brighton Veterinary Hospital we recognize the value of every pet and client, in which we are guided by our commitment to advancing in the field of veterinary medicine and leading our staff with excellence. We demonstrate this by: 1) Providing exemplary care to each pet; 2) Providing every client with respect and consideration; 3) Building a work environment where each person is valued, respected and has an opportunity for personal and professional growth. The commitment of our staff to our mission permits us to maintain a quality of presence and tradition of caring, which are the trademarks of the Brighton Veterinary Hospital.
Our vision at the Brighton Veterinary Hospital is to provide each pet with the most excellent care and attention our staff can offer. We also find customer service to be of utmost importance and strive to provide every client with respect and consideration. We fully understand that each pet is unique and desire to fashion their health care that meets our client’s expectations.
Life Long Learning
We believe it is important to educate ourselves and explore new treatments, therapies, and technology in order to bring the best health care to our client’s pets. In addition, we believe it is important to pass this information on to our clients in ways that they can care for their pets at home.
Personal and Professional Integrity
We believe it is important to treat everyone, whether internally or externally with the same professional respect. Our professional integrity will also be shown in how we treat and care for your pets.
Passion For Our Work
We believe it is important to have a passion for the pets we work with. It is not enough to come to work out of obligation, but to do so with joy knowing we will take care of our clients and exceed their expectations regarding their pet’s health.
Giving Great Service
We believe quality service is a dignified and honorable pursuit. We take great pride in our ability to provide our clients with exceptional service. Service is about compassionately giving and caring for those around us.
Working Together as a Team
We believe in the importance of teamwork. We recognize that our team’s success depends on each of us using our abilities creatively while working together towards our collective goals.
Leading for the Purpose of Success
We believe value-based leadership will bring success to our staff and business. We strive to responsibly lead our staff and business with integrity and commitment to customer service.